We aim to be as accessible and inclusive as possible for our visitors. We are constantly learning and making improvements, and value feedback and suggestions.
Our friendly Front of House team are always available to ensure you get the most from your visit. Just ask at Reception (Ground Floor) if you need any assistance, or talk to a member of staff in the gallery spaces if you would like to find out more about the works on display.
- The Gallery is accessible from street level and has automatic doors
- Reception is located on the ground floor. The Gallery team are always available if you need any help
- There is lift access to all floors
- There are benches throughout the building and you can also borrow a lightweight folding seat
- The Gallery also has two manual wheelchairs available for visitors. Please ask at reception or contact us in advance to book.
- Alternative versions of our printed materials are available on request
- There are three accessible toilets – located on the Ground Floor, Floor 1 and Floor 4.
- The Gallery has staff who are trained in supporting visitors with Autism, Dementia and Visual Impairments.
- Assistance Dogs are welcome in all areas of the Gallery, and water is available on request.
- There are several Blue Badge parking bays adjacent to the Gallery, leading from Marsh Street.
- A baby change facility is available in the accessible toilet located on the Ground Floor
- The New Art Gallery Walsall is a breast-feeding friendly venue.
Please get in touch if you have any specific queries about accessibility or would like more information to support your visit.